1. Introduction
At Lenus Clinic, (“We”, “Us”, or “Our”), we are committed to protecting the privacy of our website visitors. This Cookie Policy is intended to provide clear and comprehensive information about the cookies and similar technologies we use on our website. It explains what cookies are, how we use them, the types of data we collect, and how you can manage your preferences.
2. What are Cookies?
Cookies are small text files that are stored on your device (computer, phone, tablet, etc.) when you visit a website. These files enable the website to recognize you, remember your preferences, and improve your overall user experience. Cookies can be either “session” cookies, which are temporary and deleted when you close your browser, or “persistent” cookies, which remain on your device for a set period.
3. Types of Cookies We Use and Their Purposes
We use both first-party (cookies set by our website) and third-party (cookies set by external services) cookies. The cookies on our website fall into the following categories:
• Strictly Necessary Cookies: These cookies are essential for the website to function correctly. They enable core functionalities such as secure logins, shopping cart management, and session-based navigation. You cannot opt out of these cookies as the website would not work properly without them.
• Performance and Analytics Cookies: These cookies collect anonymous information about how visitors use our website, such as which pages are most popular, the time spent on each page, and traffic sources. This data helps us analyze and improve the performance of our site and enhance the user experience.
o Google Analytics: We use Google Analytics to analyze website traffic and user behavior. The data collected by Google Analytics is subject to Google’s own privacy policy.
• Marketing and Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They track your browsing habits across different websites to build a profile of your interests, which is then used for personalized advertising campaigns.
o Google Ads: We use the Google Ads platform to manage our advertising campaigns and show you personalized ads. The use of these cookies is subject to Google’s advertising policies and privacy principles.
• Third-Party Cookies: In addition to the Google services mentioned above, our website may also contain cookies placed by third parties, such as social media platforms or advertising partners. These third parties have their own privacy policies and data collection methods.
Your Control and Rights
4. Your Explicit Consent
In compliance with legal requirements such as the GDPR, we are required to obtain your explicit and informed consent before placing non-essential cookies on your device. When you first visit our website, you will be presented with a cookie consent banner that allows you to provide or refuse consent for different cookie categories (e.g., marketing or analytics cookies). By clicking “Accept All,” “Reject All,” or by customizing your preferences, you provide your explicit consent.
5. Right to Withdraw Consent
You have the right to withdraw your consent at any time. If you wish to change your cookie preferences or withdraw your consent, you can do so by re-opening the cookie management panel. This panel is accessible via a link in the footer of our website, typically labeled “Cookie Settings.”
6. Managing Cookies in Your Browser
You can also manage and control cookies directly through your browser settings. Most browsers allow you to block or delete cookies entirely. However, please be aware that disabling cookies may affect the functionality and your experience on our website.
You can find more information on how to manage cookies for common browsers below:
• [Google Chrome]
• [Mozilla Firefox]
• [Microsoft Edge]
• [Safari]
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be published on this page, and we encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about our use of cookies, please do not hesitate to contact us at info@lenusclinic.com.